General
AGLC offices holiday closure
While AGLC offices will be closed from December 24, 2025 to January 1, 2026, a number of services remain available. The Customer Care Centre will remain open with modified hours.
While AGLC offices will be closed from December 24, 2025 to January 1, 2026, a number of services remain available. The Customer Care Centre will remain open with modified hours.
We are available to answer GAIN program questions and welcome any comments or suggestions you may have about our program.
50 Corriveau Ave.
St. Albert, Alberta T8N 3T5
Telephone (toll free in Alberta): 1-866-307-7499
Email: gain@aglc.ca
Gaming Licensing:
Telephone (toll free in Alberta): 1-855-506-1066
Email: gaming.licensing@aglc.ca
Use of Proceeds:
Telephone (toll free in Alberta): 1-855-506-1066
Email: gaming.useofproceeds@aglc.ca
Financial Review:
Telephone (toll free in Alberta): 1-877-447-7575
Email: financial.review@aglc.ca
Office hours are 8:15 a.m. until 4 p.m., Mondays through Fridays.
The office is closed on weekends, statutory holidays, and from Christmas Day through New Year's Day.