General
Prize Payout Offices by appointment only
Prize Payout Offices in Calgary and St. Albert are now open by appointment. More information can be found here.
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Prize Payout Offices in Calgary and St. Albert are now open by appointment. More information can be found here.
AGLC Prize Payout Offices are processing claims for players with the following requirements:
To book an appointment please call:
Congratulations! You've won a prize. Now what?
Take a look at the information below to get you started. Your prize amount determines what you do.
Prizes may be claimed:
Prizes may be claimed:
Through a Lottery Ticket Retailer: Ask the retailer if they have enough cash to pay your prize. Lottery retailers are not obligated to pay prizes over $100. If a ticket wins $100.01 or more, the retailer can cancel the validation and direct you to claim your prize at another retailer or from an Alberta Prize Payout office.
By mail, through WCLC:
Western Canada Lottery Corporation
Prize Payout
Main Floor, 125 Garry Street
Winnipeg, MB R3C 4J1
Main AGLC Prize Payout Office
50 Corriveau Avenue
St. Albert, AB T8N 3T5
Phone: 780-447-8616
Toll Free: 1-800-272-8876 ask for extension 8616
Office hours: 8:30 a.m. - 3:30 p.m.
Monday - Friday (except holidays)
Calgary Prize Payout Office
Deerfoot Atrium South
310, 6715 - 8 Street NE
Calgary, AB T2E 7H7
Phone: 403-663-8301
Office hours: 8:30 a.m. - 3:30 p.m.
Monday - Friday (except holidays)
Prizes may be claimed:
Western Canada Lottery Corporation
Prize Payout
10th Floor, 125 Garry Street
Winnipeg, MB R3C 4J1
Main AGLC Prize Payout Office
50 Corriveau Avenue
St. Albert, AB T8N 3T5
Phone: 780-447-8616
Toll Free: 1-800-272-8876 ask for extension 8616
Office hours: 8:30 a.m. - 3:30 p.m.
Monday - Friday (except holidays)
Calgary Prize Payout Office
Deerfoot Atrium South
310, 6715 - 8 Street NE
Calgary, AB T2E 7H7
Phone: 403-663-8301
Office hours: 8:30 a.m. - 3:30 p.m.
Monday - Friday (except holidays)
Anything over $10,000 is considered a major claim. You must claim in person.
All major claims require an appointment in advance. Please call 1-800-272-8876 and ask for extension 8616.
There are several ways to check your ticket.