Accessible Communications

AGLC’s Commitment to Accessible Communications

Alberta Gaming, Liquor and Cannabis (AGLC) is committed to communicating with Albertans and all our partners in a way that is accessible and transparent. AGLC aligns with the Government of Alberta’s communications policy regarding communication that is accessible to all Albertans, which states:

The Alberta government will ensure equitable access to information intended for the general public. This includes public meetings and customer services.

Alternative forms of information delivery and other accommodations will be provided in a way that addresses the communication needs of people with disabilities and those supporting them. These formats will be supplied within a reasonable time without added costs to users.

Government of Alberta materials will be provided in English, but [Communications and Public Engagement (CPE)] and departments are encouraged to develop materials in additional languages where that is deemed beneficial to Albertans. CPE and departments must consider the intended audience, cost and overall effectiveness, including timeliness, when producing materials in other languages.

Source: Government of Alberta Communications Policy 2018, p. 9

If an Albertan or organization has accessible communications needs in their interactions with AGLC, they can request the assistance of the AGLC division, branch or office with which they are interacting. The request will be reviewed and responded to in a timely manner. If there are any questions or concerns about the application of this commitment, please contact aglc.communications@aglc.ca.