Online Services

Online services are available to registered charitable gaming organizations, cannabis and liquor licensees, liquor agencies, casino staff and gaming vendors.

Apply for liquor and cannabis licences

AGLC is launching online licensing for liquor, cannabis and public special events.

Gaming

Services for Charities and Registries

Log in to AGLC's Online Services for Charities and Registries

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For registered charitable gaming organizations

  • obtain a raffle licence ($20,000 or less)
  • submit a financial form for raffles ($20,000 or less)
  • list of your organization's gaming licences
  • consolidated bank account information
  • organization contact list
  • current Use of Proceeds list
  • online registration for GAIN information sessions for charities

New account requests

The Internet Account Request Form must be downloaded, completed, and emailed, mailed or faxed to AGLC.

Required information includes:

  • Organization name
  • AGLC ID (also referred to as the Stakeholder ID)
  • Mailing address
  • Email address
  • Signatures of the President and Treasurer of the organization

Email, fax, or mail the completed form to AGLC at:

Email: gaming.licensing@aglc.ca

Fax: 780-447-8911

Mail:
Alberta Gaming, Liquor & Cannabis
Regulatory Division
50 Corriveau Avenue
St. Albert, AB T8N 3T5

Casino Portal

Casino Portal provides casino staff and gaming vendors casino related services and reports.

New accounts and support

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New account requests

For Secured Reports new account requests:

  • Financial Reports – please have your controller complete and submit the form and email it to securedreports@aglc.ca
  • Off-site Reports – please call the AGLC Stettler Customer Care at 1-800-561-4415. New accounts will only be created for Casino Auditors that work off-site. To gain access to Off-site Reports, you must already have access to Secured Reports.
  • Monthly Performance Data Reports for Gaming Vendors – please email jeffrey.konowalchuk@aglc.ca. To gain access to Monthly Performance Data Reports for Gaming Vendors, you must already have access to Secured Reports.
  • Casino Activity and Winner’s Edge Reports – please have your controller complete and submit the form and email it to jeffrey.konowalchuk@aglc.ca

For Self-Exclusion new account requests, please contact AGLC Self-Exclusion: se@aglc.ca or 1-844-468-8034.

Required information includes:

  • First name/last name
  • Email address
  • Casino location
  • Phone number

Support

For Secured Reports support:

  • Financial Reports – please call the AGLC Stettler Hotline at 1-800-561-4415. Support is available every day from 8:00 a.m. to 3:30 a.m.
  • Off-site Reports – please email gamingoperationstraining-org@aglc.ca. Support is available Monday to Friday 8:15 a.m. to 4:00 p.m. MT.
  • Monthly Performance Data Reports for Gaming Vendors – please email electronicgamingoperations@aglc.ca. Support is available Monday to Friday 8:15 a.m. to 4:00 p.m. MT.
  • Casino Activity and Winner’s Edge Reports – please call the AGLC Service Desk at 780-447-8664. Support is available Monday to Friday 8:15 a.m. to 4:00 p.m. MT.


For Self-Exclusion support, please call the AGLC Service Desk at 780-447-8664. Support is available Monday to Friday 8:15 a.m. to 4:00 p.m. MT.

AML reporting application

Anti-money laundering reporting application for casino staff and agents.

New accounts and support

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New account requests

For new account requests, please email AGLC Anti-Money Laundering: aml@aglc.ca

Required information includes:

  • First name/last name
  • Email address
  • Casino location
  • Registered gaming worker number

 

Support

For support, please call the AGLC Service Desk. Support is available Monday to Friday 8:15 a.m. to 4:00 p.m. MT. 
Phone: 780-447-8664

Liquor

Liquor licence applications

The Online Licensing Portal provides the following services for liquor and cannabis applicants:

  • New licence applications
  • Reissued or cancelled licences
  • Online payments

Support

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Support

If you require more information regarding online licensing, please contact us by: 

Liquor Price Change Report

Log in to Liquor Price Change Report

Services

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For liquor licensees

Liquor price change information: licensees that have purchased products from external warehouses can view information on recent and upcoming price changes.

New account requests

The Internet Account Request Form (Liquor) must be downloaded, completed, and emailed, mailed or faxed to AGLC.

Required information includes:

  • Liquor licence number
  • AGLC User ID (also referred to as the Stakeholder ID)
  • Licensee
  • Premises address
  • Email address
  • Contact name and telephone
  • Signature of owner/manager

Email, fax, or mail the completed form to AGLC at:

Email: liquor.licensing@aglc.ca

Fax: 780-447-8911

Mail:
Alberta Gaming, Liquor & Cannabis
Regulatory Division
50 Corriveau Avenue
St. Albert, AB T8N 3T5

Liquor agency portal (LAP)

The liquor agency portal provides the following services:

  • New product registration
  • Liquor product price changes
  • Liquor product and pricing information

New accounts and support

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New account requests

For new account requests, please email AGLC Liquor Products: product@aglc.ca

Required information includes:

  • First name/last name
  • Agency ID [300,000 number]
  • Email address
  • Phone number

 

Support

For support, please call the AGLC Service Desk.

Support is available Monday to Friday 8:15 a.m. to 4:00 p.m. MT. 

Phone: 780-447-8664

Liquor sales application (LSA)

 

The Liquor Sales Application provides the following services:

  • Submit sales reports via upload or manual entry
  • View previous sales submissions
  • Access reports related to your business

New accounts and support

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New account requests

For new account requests, please email AGLC Liquor Services: liquorservices@aglc.ca.

Required information includes:

  • First name/last name
  • Name of the Alberta Manufacturer
  • Email address
  • Phone number

 

Support

For support, please call the AGLC Service Desk.

Support is available Monday to Friday 8:15 a.m. to 4:00 p.m. MT. 

Phone: 780-447-8664

Liquor Online Payments

Online payments can be made for the payment of liquor licence or liquor agency registration reissue.

Support

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Support

For support, please call Liquor Licensing at 780-447-7458.

Cannabis

Cannabis Portal

Cannabis Portal provides Cannabis Licensees and Registered Cannabis Representatives cannabis related services and reports.

Support

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Support

For support, please email the AGLC Cannabis Call Centre.

Support is available Monday to Friday 8:00 a.m. to 6:00 p.m. MT.

Email: albertacannabis@aglc.ca

Cannabis licence applications

Apply for a retail cannabis store licence to sell cannabis in Alberta.

Support

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Support

If you require more information regarding online licensing, please contact us by: