Become a registered gaming worker

Individuals that want to work in Alberta's gaming industry must be registered by AGLC. Select the applicable application form below for your registration type.

  1. Determine application type
  2. Complete applicable application form(s)
  3. Deliver application form(s) to AGLC
  4. Wait for decision

Service provided

Form

Estimated time for decision

Gaming Workers

  • Games Manager
  • Monitor Room Personnel
  • Operator Representative
  • Dealer
  • Pit Boss
  • Pit Supervisor
  • Security
  • Slot Operator
  • Slot Manager
  • Slot Supervisor
Registration Application for Gaming Worker -
Casino and Racing Entertainment Centre
two weeks

Bingo Worker

  • Bingo Caller
  • Bookkeeper
  • Bingo Seller/Checker
  • Cashier
  • Co-ordinator
  • Assistant Hall Advisor
  • Hall Advisor
  • Pull Ticket Seller
  • Security
  • Satellite Games Controller
Registration Application for Gaming Worker -
Licensed Bingo Facility
two weeks

Bingo Hall Manager *

Assistant Bingo Hall Manager *

Pull Ticket Manager *

Registration Application for Gaming Worker -
Licensed Bingo Facility

Consent to Records Check

three - six weeks
Host First Nation Charity Worker
  • Banker
  • Cashier
  • Chip Runner
  • Count Room Supervisor
  • Count Room Staff
Registration Application for Host First Nation two weeks

For assistance with the forms above, contact Gaming Registrations at 780-447-8600, toll free at 1-800-272-8876 or gaming.registrations@aglc.ca.

* These positions also undergo background checks by the Due Diligence Unit. See below for contact info.

Service provided

Form

Estimated time for decision

Key Gaming Worker

  • Casino Manager
  • Security Manager
  • Surveillance Manager
  • Head Slot Manager
  • Head Games Manager

Host First Nation Gaming Charity Worker

  • General Manager
  • Alternate General Manager
  • General Manager/Cash Cage Advisor
  • General Manager/Count Room Advisor
  • General Manager/Dual Advisor
  • Alternate GM/Cash Cage Advisor
  • Alternate GM/Count Room Advisor
  • Alternate GM/Dual Advisor

Personal Applicant Disclosure

three - six months

External Auditors

Internal Auditors

Construction contractor

Facility employees not holding key operational positions

Consent to Records Check

three weeks

Raffle Ticket Manager

Cash Cage Advisor

Count Room Advisor

Dual Advisor

Personal Applicant Registration

three - six months

For assistance with forms above, contact Due Diligence at (780) 447-8600, toll free at 1-800-272-8876, or duediligence@aglc.ca.

How to become a Casino Advisor

There are three positions:

  • Cash Cage Advisor
  • Count Room Advisor
  • Dual Advisor (combines both of the above positions)

Casino Advisor exam

Anyone who wants to become an advisor must send AGLC:

AGLC schedules exams twice a year.

The next scheduled exam dates are November 22, 2018, at 10 a.m.

Advisor exams are administered at the following AGLC locations:

  • Edmonton
    3rd Floor, 18817 Stony Plain Rd, Edmonton AB  T5S 0C2
    Mailing Address: 50 Corriveau Avenue St. Albert, AB T8N 3T5

  • Calgary
    110, 6715 - 8 Street NE, Calgary, AB  T2E 7H7

  • Red Deer
    3, 7965 - 49 Avenue, Red Deer, AB  T4P 2V5

  • Grande Prairie
    100, 11039 - 78 Avenue, Grande Prairie, AB  T8W 2J7

  • Lethbridge
    3103 - 12 Avenue N, Lethbridge, AB  T1H 5P7

The content of the exam is taken from:

Next steps

After the applicant writes the exam:

  • AGLC mails the results to the applicant.
  • If the applicant passed the exam, AGLC will provide a six-month temporary training registration.
  • The applicant is responsible to locate and apprentice with a registered Casino Advisor. Details can be found in CTCOG 6.3.5.
  • After training is complete and the Personal Applicant Registration is approved, AGLC will register the applicant as a Cash Cage Advisor, Count Room Advisor or a Dual Advisor.