All Registered Gaming Worker applications must include a current criminal records check (dated within 3 months of receipt) provided by local city police or local RCMP detachment.
Online or third party criminal records checks will not be accepted with the exception of Edmonton Police Service (EPS) or Calgary Police Service (CPS).
Individuals that want to work in Alberta's gaming industry must be registered by AGLC.
- Determine application type
- Complete applicable application form(s)
- Deliver application form to AGLC
- Wait for decision
| Service provided | Form | Estimated time for decision |
|---|---|---|
Gaming Workers
| Registration Application for Gaming Worker - Casino and Racing Entertainment Centre | two weeks |
Bingo Worker
| Registration Application for Gaming Worker - Licensed Bingo Facility | two weeks |
Host First Nation Charity Worker
| Registration Application for Host First Nation | two weeks |
For assistance with the forms above, contact Gaming Registrations at 780-447-8600, toll free at 1-800-272-8876 or gaming.registrations@aglc.ca.
The following positions also undergo background checks by AGLC's Due Diligence Unit.
- Complete the following forms:
- Deliver application form to AGLC. Contact duediligence@aglc.ca for electronic submission instructions
- Wait for decision
| Service provided | Form | Estimated time for decision |
|---|---|---|
Key Gaming Worker
Host First Nation Gaming Charity Worker
| three - six months | |
Host First Nation Gaming Worker Supplier – Non-Registered Gaming Workers
| Consent to Records Check | |
Raffle Ticket Manager Cash Cage Advisor Count Room Advisor Dual Advisor | three - six months | |
| Raffle System Administrator | Application for Electronic Raffle System Administrator | two weeks |
For assistance with forms above, contact Due Diligence at duediligence@aglc.ca.
How to become a Casino Advisor
There are three positions:
- Cash Cage Advisor
- Count Room Advisor
- Dual Advisor (combines both of the above positions)
Casino Advisor exam
Anyone who wants to become an advisor must send AGLC:
- a completed Registration Application for Casino Advisor Examination;
- a cheque or money order for $100 made out to AGLC; and
- a current criminal records check from local city police or local RCMP detachment (dated within three months of issue).
- Online or third party criminal records checks will not be accepted with the exception of Edmonton Police Service (EPS) or Calgary police Service (CPS).
AGLC schedules exams four times a year.
Upcoming exams are scheduled for 9:00 am on:
- April 15, 2025
- July 15, 2025
- October 21, 2025
- January 20, 2026
Advisor exams are administered at the following AGLC locations:
- St. Albert
50 Corriveau Avenue, St. Albert, AB T8N 3T5 - Calgary
310, 6715 - 8 Street NE, Calgary, AB T2E 7H7 - Red Deer
3, 7965 - 49 Ave, Red Deer, AB T4P 2V5 - Grande Prairie
100, 11039 - 78 Avenue, Grande Prairie, AB T8W 2J7 - Lethbridge
655 Wt Hill Blvd South, Lethbridge, AB T1J 1Y6
The content of the exam is taken from:
- The Gaming, Liquor and Cannabis Act
- The Gaming, Liquor and Cannabis Regulation
- The Casino Terms & Conditions and Operating Guidelines (CTCOG)
- Sections 1, 2, 3, 4, 5, 7, 8, 11, 17 and 18
Next steps
After the applicant writes the exam:
- AGLC mails the results to the applicant.
- If the applicant passed the exam, AGLC will provide a six-month temporary training registration.
- The applicant is responsible to locate and apprentice with a registered Casino Advisor; details can be found in CTCOG 6.3.5.
- After training is complete and the Personal Disclosure is approved, AGLC will register the applicant as a Cash Cage Advisor, Count Room Advisor or a Dual Advisor.