Become a registered gaming worker

All Registered Gaming Worker applications must include a current criminal records check provided by local city police or local RCMP detachment. 

Online or third party criminal records checks will not be accepted with the exception of Edmonton Police Service (EPS) or Calgary Police Service (CPS)

Individuals that want to work in Alberta's gaming industry must be registered by AGLC.

  1. Determine application type
  2. Complete applicable application form(s)
  3. Deliver application form to AGLC
  4. Wait for decision

Service provided

Form

Estimated time for decision

Gaming Workers

  • Games Manager
  • Operator Representative
  • Table Games Worker
  • Slot Worker
  • Monitor Room Personnel
  • REC-Security Guard
  • Casino-Security Guard
Registration Application for Gaming Worker -
Casino and Racing Entertainment Centre
two weeks

Bingo Worker

  • Bingo Event Worker
  • Hall Manager
  • Assistant Hall Manager
  • Pull Ticket Manager
  • Bookkeeper
  • Security
Registration Application for Gaming Worker -
Licensed Bingo Facility
two weeks
Host First Nation Charity Worker
  • Banker
  • Cashier
  • Chip Runner
  • Count Room Supervisor
  • Count Room Staff
Registration Application for Host First Nation two weeks

 

For assistance with the forms above, contact Gaming Registrations at 780-447-8600, toll free at 1-800-272-8876 or gaming.registrations@aglc.ca.

The following positions also undergo background checks by AGLC's Due Diligence Unit.

  1. Complete the following forms:
  2. Deliver application form to AGLC. Contact duediligence@aglc.ca for electronic submission instructions
  3. Wait for decision

Service provided

Form

Estimated time for decision

Key Gaming Worker

  • Casino Manager
  • Security Manager
  • Surveillance Manager
  • Slot Worker
  • Games Manager - Casino

Host First Nation Gaming Charity Worker

  • General Manager
  • Alternate General Manager
  • General Manager/Cash Cage Advisor
  • General Manager/Count Room Advisor
  • General Manager/Dual Advisor
  • Alternate GM/Cash Cage Advisor
  • Alternate GM/Count Room Advisor
  • Alternate GM/Dual Advisor

Personal Disclosure

Registration Conditions

three - six months

Host First Nation Gaming Worker Supplier – Non-Registered Gaming Workers 

 

  • Board Members/Directors
  • Officers
  • Executive Directors
  • Key People

Consent to Records Check

 

Raffle Ticket Manager

Cash Cage Advisor

Count Room Advisor

Dual Advisor

Personal Disclosure

Registration Conditions

Special Requirements - Advisors

three - six months

Raffle System Administrator

Application for Electronic Raffle System Administrator

two weeks

For assistance with forms above, contact Due Diligence at duediligence@aglc.ca.

How to become a Casino Advisor

There are three positions:

  • Cash Cage Advisor
  • Count Room Advisor
  • Dual Advisor (combines both of the above positions)

Casino Advisor exam

Anyone who wants to become an advisor must send AGLC:

AGLC schedules exams four times a year.

Upcoming exams are scheduled for 9:00 am on:

  • April 16, 2024
  • July 23, 2024
  • October 29, 2024
  • January 21, 2025

Advisor exams are administered at the following AGLC locations:

  • St. Albert
    50 Corriveau Avenue, St. Albert, AB T8N 3T5

  • Calgary
    310, 6715 - 8 Street NE, Calgary, AB  T2E 7H7

  • Red Deer
    3, 7965 - 49 Ave, Red Deer, AB T4P 2V5

  • Grande Prairie
    100, 11039 - 78 Avenue, Grande Prairie, AB  T8W 2J7

  • Lethbridge
    655 Wt Hill Blvd South, Lethbridge, AB  T1J 1Y6

The content of the exam is taken from:

Next steps

After the applicant writes the exam:

  • AGLC mails the results to the applicant.
  • If the applicant passed the exam, AGLC will provide a six-month temporary training registration.
  • The applicant is responsible to locate and apprentice with a registered Casino Advisor; details can be found in CTCOG 6.3.5.
  • After training is complete and the Personal Disclosure is approved, AGLC will register the applicant as a Cash Cage Advisor, Count Room Advisor or a Dual Advisor.