Contact Us

Get in touch with us for any inquiries, support or feedback with quick access to our Customer Care Centre.

Urgent
Temporary Closure

The Calgary Prize Payout Office is closed temporarily. For more information please call 780-447-8616.

A woman sits at a table with a phone in her hand

AGLC Customer Care Centre

Toll Free: 1-800-272-8876

Hours of operation:
Monday to Friday, 8 a.m. - 6 p.m.
Statutory Holidays Monday to Friday, 8 a.m. - 4:30 p.m.

Submit an inquiry

Licensing

Toll Free: 1-855-506-1066
Monday to Friday, 8:30 a.m. - 4 p.m.

Lottery Prize Payout Offices

The Calgary Prize Payout Office is temporarily closed. 

For more information call 780-447-8616.

To make an appointment, please call:

St. Albert: 780-447-8616
Calgary: 403-663-8301

Monday to Friday, 8:15 a.m. - 3:30 p.m.

Play Alberta

Toll Free: 1-833-920-1447
Open 24 hours, 7 days a week

Winner's Edge

Toll Free: 1-877-946-3343
Email: WinnersEdge@aglc.ca
Open 8 a.m. - 3:30 a.m., all year round

Alberta Cannabis Call Centre

Toll Free: 1-855-436-5677
Email: AlbertaCannabis@aglc.ca
 

Hours of operation:
Monday to Friday, 8 a.m. - 6 p.m.
Statutory Holidays Monday to Friday, 8 a.m. - 4:30 p.m.

Media Contact

Tel: 587-596-5351
Email: media@aglc.ca 

St. Albert Office

50 Corriveau Avenue
St. Albert, AB T8N 3T5 
Directions

Phone: 780-447-8600
Toll Free: 1-800-272-8876
Fax: 780-447-8989

Hours of operation:
Monday to Friday, 8:15 a.m. - 4 p.m.

Calgary Office

310, 6715 - 8 Street NE
Calgary, AB T2E 7H7
Directions

Phone: 403-292-7300

Hours of operation:
Monday to Friday, 8:15 a.m. - 4 p.m.
Closed, 12 - 1 p.m.

Red Deer Office

3, 7965 - 49 Avenue
Red Deer, AB T4P 2V5
Directions

Phone: 403-314-2656

Hours of operation:
Monday to Friday, 8:15 p.m. - 4 p.m.

 

Grande Prairie Office

100, 11039 - 78 Avenue
Grande Prairie, AB T8W 2J7
Directions

Phone: 780-832-3000

Hours of operation:
Monday to Friday, 8:15 p.m. - 4 p.m.
Closed, 12 - 1 p.m.

Lethbridge Office

655 WT Hill Blvd South
Lethbridge, AB T1J 1Y6
Directions

Phone: 403-331-6500

Hours of operation:
Monday to Friday, 8:15 a.m. - 4 p.m.
Closed, 12 - 1 p.m.