Self-Exclusion Program

The program enables you to exclude yourself from all Alberta casinos and racing entertainment centres and the gambling opportunities these venues present.

Research has shown that when self-exclusion is combined with professional support, it can be one of the most effective ways to stop gambling.

By completing a self-exclusion agreement with AGLC, participants consent to be excluded from all Alberta casinos and racing entertainment centres for a specified time period.

Participants registered in the Self-Exclusion Program will be ineligible from receiving a prize in a gaming facility. (Gaming, Liquor and Cannabis Regulation s.34.5)

By signing up for the Self-Exclusion program, you are excluded from Casinos, Racing Entertainment Centers and PlayAlberta.ca

The length of the exclusion is up to you.

Choose from:

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Ways to become self-excluded

The virtual sign-up process involves using Microsoft Teams. You need access to a computer or device with a camera, as we go over the agreement with you, take your photo and ask to see your ID.

We use DocuSign for you to complete the agreement electronically, which we would do during the Microsoft Teams meeting, that way if you have any issues with the form or program questions, we are still on the call with you.
 

Facilities outside of casinos and racing entertainment centres

If you would like to self-exclude from Alberta casinos and racing entertainment centres but do not wish to enter those facilities to do so, you can sign up through one of our partner organizations listed below.

What to expect after self-excluding

Choosing to self-exclude yourself can be difficult. But once you’ve decided that it’s the best thing for you, here’s what to expect:

• Self-exclusion begins immediately after you’ve signed the agreement and lasts for the period of time chosen by you. It cannot be cancelled or changed in any way.
• Once you have signed up, your information will be shared with all security offices in all casinos and racing entertainment centres in Alberta.

Download a sample Self-Exclusion agreement

Download the Self-Exclusion Program brochure

When you complete the self-exclusion agreement, you will have an option to receive follow-up calls by AGLC Self-Exclusion Program staff.

Depending on the length of exclusion, you will receive follow-up calls at the approximate time intervals:

These calls are intended to provide additional resource information, as well as check-in to see how you are doing on the program. Upon completing the program sign-up, you will be provided a package with a copy of your self-exclusion agreement and local community resources.

Professional Support Can Help

Experience has shown that those who seek professional support along with a Self-Exclusion Program, have a much higher likelihood of successfully regaining control of their gambling behaviours. At any time, you can also call the 24-hour, toll-free Alberta Health Services (AHS) Addiction Helpline at 1-866-332-2322 for free, confidential support.