Information Access & FOIP

Alberta Gaming, Liquor & Cannabis (AGLC) is governed by the Freedom of Information and Protection of Privacy Act (FOIP Act) and is committed to creating a culture of transparency and openness.

Making a FOIP request

To request access to information in the custody or control of AGLC please submit a formal request in writing, together with any applicable fees. 

If you are unable to make a request in writing, please contact our FOIP Coordinator at 1-800-272-8876.

When making a FOIP request, you will need to:

• specify if you are looking for "Personal Information" (information about yourself or a person you are authorized to represent - no initial fee required) or "General Information" (any other information, including that of a third party - $25 initial fee required)
• provide your name, address and a phone number we can use to contact you if there are any questions about your request
• be clear and include as much detail as possible when describing the records you wish to access
• include a specific time frame, where possible, as this can often assist in speeding up the process
• sign and date your request.

Correcting personal information

The FOIP Act also gives you the right to ask for a correction to any incorrect personal information AGLC may have.

A request to correct personal information must be made in writing and must include: 

• your name, address and a phone number we can use to contact you if there are any questions about the request
• detail about the information that you believe is incorrect and the requested correction
• be as specific as possible
• sign and date the request form or letter

If you are unable to make a request in writing, please contact our FOIP Coordinator at 1-800-272-8876.

Please mail all requests to:

FOIP Department
Alberta Gaming, Liquor & Cannabis
50 Corriveau Avenue, St. Albert, Alberta T8N 3T5

If you have questions, contact our Access & Privacy team via email at privacy@aglc.ca or by calling 1-800-272-8876.

Personal Information Banks

Section 87 of the Freedom of Information & Protection of Privacy (FOIP) Act requires public bodies to publish a directory of Personal Information Banks (PIBs) and make this directory available to the public.

Section 87.1(5) of the FOIP Act defines “personal information banks” as:

“…a collection of personal information that is organized or retrievable by the name of an individual or by an identifying number, symbol or other particular assigned to an individual.”    

Alberta Gaming, Liquor & Cannabis Personal Information Banks