Claiming expired gaming tickets

Claiming expired slot or vlt tickets

Unvalidated slot or vlt tickets that are more than thirty (30) days old are expired. 

Following expiry, players can still make a request for payment from AGLC by submitting the following:

  1. Completed expired ticket form
  2. Original ticket(s)

Please send completed document(s) with the original ticket(s) to:

Alberta Gaming, Liquor & Cannabis
Gaming Revenue (Finance)
50 Corriveau Avenue
St. Albert, AB T8N 3T5

AGLC will review all requests for payment. Please note that this request may take up to two weeks to process once received.

For more information, please contact AGLC Customer Care: 1-800-742-7818