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Promotions Policy Update

Racing Entertainment Centre Bulletin

November 26, 2024

This bulletin is to advise all racing entertainment centre facility licensees and registered gaming workers of IMPORTANT AMENDMENTS to the Racing Entertainment Centre Terms & Conditions and Operating Guidelines (RECTCOG). The following policies are effective November 26, 2024.

AGLC is committed to reviewing policies to meet the needs of stakeholders, while maintaining an effective regulatory environment. As a result, policy amendments have been made to Section 9.2 of the RECTCOG.

To allow more flexibility in racing entertainment centre promotional activities, key amendments include:

  • Subsection 9.2.5 – changes to basic principles clarify what is permitted for promotions and to provide additional options.
    • Restrictions remain on promotions with a draw element or other raffle style structure, requiring the facility to award at minimum one ballot into such a promotion without a requirement of purchase or play upon patron request per draw.
  • Subsection 9.2.7:
    • a) has been amended to remove the prohibition on the requirement to play in order to participate in a promotion; and
    • b) has been amended to clarify that non-alcoholic refreshments may be offered as customer service by racing entertainment centres.
  • Subsection 9.2.8– player rewards programs may now include rating or tracking play. See 9.2.8 for additional details.
  • New Subsection 9.2.9 - AGLC, at its discretion, may require a racing entertainment centre licensee to amend or terminate a promotional offering for reasons including, but not limited to, upholding social responsibility or the integrity of gaming.

The amended RECTCOG may be accessed online. Additional information regarding AGLC’s commitment to a modern regulatory environment that supports consumer choice, innovation and economic growth can be found at aglc.ca/modernization.

Please familiarize yourself with the amended policies, update your Racing Entertainment Centre Terms & Conditions and Operating Guidelines as required, and ensure all affected staff are notified of the new requirements. If you have any questions or concerns, please contact AGLC’s Gaming Division or call AGLC Customer Care Centre at 1-800-561-4415.