Board Hearing Definitions and FAQs

Currently AGLC offers hearings by video conference, in-person or written submission.

In-Person

Both parties attend the hearing at the AGLC St. Albert or Calgary Office on the hearing date. Each party has an opportunity to present their evidence (including any witnesses) orally. Witnesses are only permitted in the hearing when it is their turn to present information. At the conclusion of the hearing, the panel deliberates privately to make a decision.

Video Conference

A video conference hearing proceeds similarly to an in-person hearing. Both parties are provided with a link to join a video conference. Each party has an opportunity to present their evidence (including any witnesses) orally. Witnesses are only permitted in the hearing when it is their turn to provide information. At the conclusion of the video conference, the panel deliberates privately to make a decision.

Written Submissions

A hearing by way of written submission involves both parties presenting their evidence and arguments in writing. Witness evidence is presented using written statements signed by the witnesses. It is each party’s responsibility to prepare their own written evidence and argument and submit it to the Hearing Panel Office. The written evidence/arguments of both parties are then provided to the hearing panel to review and consider. The members of the hearing panel deliberate privately to make a decision (typically within a week of receiving the final written evidence/arguments).

The Hearing Panel Office is responsible for all administrative matters related to hearings, liaising with the hearing participants and supporting the hearing panel.

Contact the Hearing Panel Office at hearings@aglc.ca or 780-447-8605.

The hearing panel is an impartial panel of the AGLC Board. A hearing panel is an administrative tribunal, not a court of law.

A hearing panel may perform all the powers and duties of the board under the Gaming, Liquor and Cannabis Act.

Upon application by a licensee, registrant or applicant, AGLC’s Board Chair appoints two or more board members to a hearing panel to conduct hearings. If the Board Chair is not a member of the panel, one of the members of the panel will preside. AGLC's CEO cannot be part of a hearing panel as per the Gaming, Liquor and Cannabis Act.

Within 30 days of receiving a notice about the matter, an application for a hearing must be received by the Hearing Panel Office in writing; however, a licensee, registrant or applicant may request an extension to the application period by emailing the Hearing Panel Office.

Yes, to reschedule a hearing date, a written request to reschedule a hearing must be sent to the Hearing Panel Office. 

A hearing party is a person applying for a hearing and/or the AGLC staff member responsible for the decision at issue in the hearing.

A representative is a person who is appointed and authorized to act as the representative of a party or participant.

Representatives are permitted during the hearing process, individuals who elect to use a representative must complete the Authorization for Representation form and provide it to the Hearing Panel Office.