News Release

AGLC expanding access to Self-Exclusion sign-ups

St. Albert… Alberta Gaming, Liquor & Cannabis is improving access to its Self-Exclusion Program. As of January 10, patrons who wish to enroll or renew their agreements within AGLC’s Self-Exclusion Program can do so through a virtual process instead of the previous requirement of going through an in-venue gaming facility or AGLC office.

AGLC’s Self-Exclusion Program can be an important first step in helping people gain control of their gambling behaviours. Players can exclude themselves from casinos, racing entertainment centres and for a period between six months up to three years.

“AGLC is pleased to be one of the few jurisdictions in North America to now be offering virtual sign-ups for our Self-Exclusion Program. Allowing players to sign-up online creates greater access to AGLC’s social responsibility tools and resources while supporting patrons that wish to control their gambling should they need to stay away from physical venues.”

Kandice Machado, President & Chief Executive Officer, AGLC

To complete the virtual sign-up process, patrons will need to have a valid, government issued identification, email address and phone number. The process will continue through virtual meetings with AGLC’s Self-Exclusion administration team members.

AGLC is mandated to ensure the province’s gaming industry is carefully managed to maximize the benefits to Albertans. In 2020-21, more than $773 million in net gaming income was generated for the General Revenue Fund, which is used to support programs and services that Albertans rely on every day.


Related information

AGLC’s Self-Exclusion Program


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