iGaming operators and goods or services suppliers that wish to conduct iGaming business in the province must be registered by Alberta Gaming, Liquor & Cannabis. The following sections list the steps to become registered and compliance requirements to open an iGaming site.
Dual Process
To operate an iGaming site, you must engage with AGLC and the Alberta iGaming Corporation (AiGC).
Starting point: Register with AGLC
AGLC is responsible for the regulatory oversight of the province's iGaming industry. The application process is a three-pronged approach (see below) and upon completion of registration with AGLC, operators will then engage with AiGC to complete their contracts.
Subsequent stage: Enter into a commercial agreement with Alberta iGaming Corporation
Once the applicant has completed the registration process with AGLC, AiGC will then work with the operator to complete a commercial agreement. AiGC is responsible for commercial agreements, anti-money laundering (AML), public complaints and financials and reporting income.
Three-Pronged Approach
Operators must work closely with their goods or services suppliers to ensure they are ready to participate in Alberta's iGaming market. Suppliers will need to be registered with AGLC, have their technology certified by an accredited testing facility and integrate with AGLC's centralized Self-Exclusion Program.
AGLC utilizes a three-pronged approach to becoming an iGaming supplier.
- Due Diligence
- Compliance
- Integration with AGLC's centralized Self-Exclusion Program
First Step
Potential operators and goods or services suppliers are encouraged to contact Due Diligence to find out more about eligibility and the application process. From there, AGLC staff will be in touch to discuss:
- Class of registration (required under Gaming, Liquor and Cannabis Regulation)
- iGaming operator
- Good or services supplier
- Fee schedule
- Supporting documents
Second Step
Potential operators and goods or services suppliers are encouraged to reach out to AGLC's iGaming Compliance team following their initial call with Due Diligence. From there, AGLC staff will engage to discuss:
Third Step
The third step requires iGaming operators to integrate with AGLC's centralized Self-Exclusion Program. The centralized Self-Exclusion Program is a responsible gambling feature available to casinos, racing entertainment centres (RECs) and legally operated iGaming platforms in Alberta featuring in-depth exclusion options. The fully digital program is built to maximize privacy while ensuring players have access to resources that promote healthier gambling habits.
The registration process for patrons presents three options for them if they wish to self-exclude:
- Exclude from all registered iGaming
- Exclude from all land-based casinos and racing entertainment centres
- Exclude from both iGaming and land-based venues
Operators will need to integrate AGLC's Self-Exclusion Program into their platform to be compliant with provincial legislation.