Casino Bulletin
February 26, 2026
This bulletin is to advise all casino facility licensees and registered gaming workers of IMPORTANT AMENDMENTS to the Casino Terms & Conditions and Operating Guidelines (CTCOG). The following policies are effective February 26, 2026.
- The Self Exclusion (SE) Program has been modernized to provide a digital platform, available around the clock, for patrons wishing to self-exclude. The digital platform will offer a streamlined process that will improve efficiency and accessibility for both casino staff and patrons. As a result, policy amendments have been made to Section 3.6 of the CTCOG:
- Subsections 3.6.1 to 3.6.7 were updated to reflect the transition of the Self-Exclusion program database, forms, and bulletins to an online Centralized Self-Exclusion program.
The amended CTCOG may be accessed online.
Please familiarize yourself with the amended policies, update your Casino Terms & Conditions and Operating Guidelines as required, and ensure all affected staff are notified of the new requirements.
If you have any questions or concerns, please contact AGLC’s Gaming Programs Division or call AGLC Customer Care Centre at 1-800-561-4415.