Retail Cannabis Store Handbook

AGLC Handbooks provide licensees with policies and guidelines related to their licence in order to assist them in complying with the requirements of their licence.

Printable version

1. GENERAL INFORMATION

• 1.1 Introduction
• 1.2 Definitions
• 1.3 Contacting AGLC
• 1.4 Legislation and Board Policies
• 1.5 Licensee's Responsibilities
• 1.6 Qualified Cannabis Worker
• 1.7 SellSafe Cannabis Staff Training Program (SellSafe)

2. APPLICATIONS

• 2.1 Licence Fees
• 2.2 Application Review
• 2.3 Background Checks
• 2.4 Objection to an Application
• 2.5 Change of Status (Sale, Assignment, Transfer or Closure) 

3. BUSINESS/FACILITY REQUIREMENTS

• 3.1 Separate Business Requirements
• 3.2 Premises Requirements
• 3.3 Physical Security
• 3.4 Store Name and Signs
• 3.5 Structural Changes

4. PREMISES MANAGEMENT

• 4.1 Hours of Service
• 4.2 Cannabis Products and Pricing
• 4.3 Non-Cannabis Products
• 4.4 Minors
• 4.5 Intoxicated Persons
• 4.6 Staffing Requirements
• 4.7 Activities in Retail Cannabis Stores
• 4.8 Sensory Display Containers
• 4.9 Cannabis Product Inventory
• 4.10 Record Keeping Systems
• 4.11 Reporting
• 4.12 Destruction of Products
• 4.13 Charitable Activities/Campaigns
• 4.14 Online Sales
• 4.15 Delivery Service
• 4.16 Collection of Personal Information

5. CANNABIS PURCHASES AND RETURNS

• 5.1 Purchases from AGLC
• 5.2 Product Returns and Claims
• 5.3 Product Recalls
• 5.4 Customer Returns
• 5.5 Product Transfers
• 5.6 Product Deliveries

6. ADVERTISING AND PRODUCT PROMOTIONS

• 6.1 General Information - Advertising
• 6.2 General Information - Product Promotions
• 6.3 Prohibited Inducements and Benefits

7. INSPECTIONS

• 7.1 General Information
• 7.2 Cannabis Seizure and Analysis 

8. ENFORCEMENT OF LEGISLATION

• 8.1 Incident Reports
• 8.2 - 8.3 Please see aglc.ca for information regarding Notice of Administrative Sanctions and Board Hearings