While AGLC offices will be closed from December 24, 2025 to January 1, 2026, a number of services remain available. The Customer Care Centre will remain open with modified hours.
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Volunteers working a licensed gaming event must not directly or indirectly receive funds, goods, services, or any other item of value in return for their services. Groups may choose to provide a credit system, in accordance with the Charitable Gaming Policies Handbook 4.5, for volunteers that work at licensed gaming events. Volunteers may receive credits to help offset the cost of participating in the group's approved charitable program (e.g., membership, registration, travel expenses).
