While AGLC offices will be closed from December 24, 2025 to January 1, 2026, a number of services remain available. The Customer Care Centre will remain open with modified hours.
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In accordance with the Charitable Gaming Policies Handbook 4.1.4 - 6, groups must use gaming proceeds within 36 months of receipt, unless the proceeds are contributed to an endowment fund.
A group that requires longer than 36 months to use gaming proceeds must submit a Retention of Gaming Funds (form 5642) to AGLC prior to approval.
