4.15 Delivery Service

Retail Cannabis Store Handbook

(Added Mar 2022)

Policies

1. A retail cannabis store licensee will have an endorsement on its licence to deliver cannabis. Only individuals employed directly by the licensee or a common carrier [see Subsection 1.2.1m)] may conduct the deliveries.
2. Online cannabis purchases must be completed, including payment, by the customer directly through a licenced retail cannabis store prior to being delivered.
3. Cannabis delivery is subject to the following conditions:
   1. the delivery person must be at least 18 years of age;
   2. the delivery person must have SellSafe certification;
   3. a copy of the Retail Cannabis Store licence must be retained by the staff member conducting the delivery;
   4. cannabis must not be delivered to a minor or intoxicated person;
   5. when an order is to be delivered to an individual who appears to be under age 25, the delivery person must check photograph identification (see Section 4.4).
   6. cannabis must only be delivered to locations within Alberta and where cannabis possession is legal; and
   7. individual cannabis orders may not exceed 30 grams of dried cannabis or equivalent.
4. If a licensee uses the services of a common carrier, the common carrier requires age verification upon delivery.
5. A cannabis order must leave the licensed premises during regular business hours; however, delivery may continue for 30 minutes after closing (see Subsection 4.1.1).
6. Any cannabis that cannot be delivered to the customer for any reason must be returned to the retail cannabis store as soon as practical.
7. Curbside delivery is permitted under the following conditions:
   1. the delivery may only occur after the sales transaction has been completed online or in the store (see Subsection 4.15.2);
   2. verification that the customer receiving the delivery is at least 18 years of age; and
   3. no more than 30 grams of dried cannabis or equivalent may be provided to a customer; and
   4. the delivery takes place outside of a vehicle in compliance with section 90.25(1) of the GLCA (transportation of cannabis)

Guidelines

1. A licensee may charge a fee for delivery services.
2. More than one order may be delivered at a time, but individual cannabis orders may not exceed 30 grams of dried cannabis or equivalent.

Back to Retail Cannabis Store Handbook