Retail Cannabis Store Handbook
(Added Mar 2022)
Policies
- A retail cannabis store licensee will have an endorsement on its licence to deliver cannabis. Only individuals employed directly by the licensee or a common carrier [see Subsection 1.2.1m)] may conduct the deliveries.
- Online cannabis purchases must be completed, including payment, by the customer directly through a licenced retail cannabis store prior to being delivered.
- Cannabis delivery is subject to the following conditions:
- the delivery person must be at least 18 years of age;
- the delivery person must have SellSafe certification;
- a copy of the Retail Cannabis Store licence must be retained by the staff member conducting the delivery;
- cannabis must not be delivered to a minor or intoxicated person;
- when an order is to be delivered to an individual who appears to be under age 25, the delivery person must check photograph identification (see Section 4.4).
- cannabis must only be delivered to locations within Alberta and where cannabis possession is legal; and
- individual cannabis orders may not exceed 30 grams of dried cannabis or equivalent.
- If a licensee uses the services of a common carrier, the common carrier requires age verification upon delivery.
- A cannabis order must leave the licensed premises during regular business hours; however, delivery may continue for 30 minutes after closing (see Subsection 4.1.1).
- Any cannabis that cannot be delivered to the customer for any reason must be returned to the retail cannabis store as soon as practical.
- Curbside delivery is permitted under the following conditions:
- the delivery may only occur after the sales transaction has been completed online or in the store (see Subsection 4.15.2);
- verification that the customer receiving the delivery is at least 18 years of age; and
- no more than 30 grams of dried cannabis or equivalent may be provided to a customer; and
- the delivery takes place outside of a vehicle in compliance with section 90.25(1) of the GLCA (transportation of cannabis)
Guidelines
- A licensee may charge a fee for delivery services.
- More than one order may be delivered at a time, but individual cannabis orders may not exceed 30 grams of dried cannabis or equivalent.
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