COVID-19 information for Albertans
Please visit AGLC.ca/COVID19 for the latest updates – including information on in-person access to AGLC services.
Due to ongoing developments relating to COVID-19, the Hearing Panel Office will not be scheduling any in-person hearings until further notice. The Hearing Panel Office will continue to accept applications for hearings and is contacting parties with pending applications to schedule hearings by written submission, teleconference or video conference.
If you have any questions, please contact firstname.lastname@example.org or call 587-873-1794.
To begin the hearing process, you must submit the Application for Hearing form or a detailed letter/email describing the issue and the reasons for the request to the Hearing Panel Office within 30 days of receiving a decision from AGLC. The board must then hold a hearing within 120 days of receiving an application.
A hearing panel must consider all the relevant evidence provided by both participants and the hearing must be conducted in private, unless the hearing panel directs otherwise.
The hearing panel will consider the information presented by both participants and make a decision on the matter. The panel may confirm the original decision, replace the decision, cancel the original decision or confirm or reject the seizure of goods. All decisions will be provided in writing to both hearing participants approximately three to four weeks after the hearing.
Hearing Panel decisions are also posted to the AGLC website.
The Hearing Panel Office is responsible for all administrative matters related to hearings, liaising with the hearing participants and supporting the hearing panel.
Contact the Hearing Panel Office at email@example.com, 780-447-8605 or by fax at
The hearing panel is an impartial panel of the AGLC Board. A hearing panel is an administrative tribunal, not a court of law.
A hearing panel may perform all the powers and duties of the board under the Gaming, Liquor and Cannabis Act.
Upon application by a licensee, registrant or applicant, a hearing panel is formed. AGLC’s Board Chair then appoints two or more board members to a hearing panel to conduct hearings. If the board chair is not a member of the panel, one of the members of the panel will preside. AGLC's President & CEO cannot be part of a hearing panel as per the Gaming, Liquor and Cannabis Act.
You have the option of representing yourself or finding someone to represent you at a hearing. Your representative may include legal counsel or another spokesperson. The onus to find a representative is on the hearing participant; representatives are not provided by the hearing panel.
If you wish to use a representative for your hearing, you must notify the Hearing Panel Office and officially authorize your representative to speak on your behalf. If a representative no longer acts for a participant, the participant or the representative must promptly send a written notice to the Hearing Panel Office.
Within 30 days of receiving a notice about the matter, an application for a hearing must be received by the Hearing Panel Office in writing; however, a licensee, registrant or applicant must submit may request an extension to the application period by emailing the Hearing Panel Office.
Yes, to reschedule a hearing date, a written request to reschedule a hearing must be sent to the Hearing Panel Office.
A hearing participant is the person applying for a hearing and/or the AGLC staff member responsible for the decision at issue in the hearing.