GameSense Info Centres
GameSense Info Centres
have been installed on the gaming floors of Alberta casinos
and Racing Entertainment Centres. See
GameSense Info Centre advisors are a ready source of assistance and
When problems develop in other areas of life because
of gambling, GameSense Info Centre advisors can provide referrals to problem gambling
treatment agencies and programs.
Each year funding
from the Alberta
Lottery Fund goes toward problem gambling information,
prevention and treatment programs.
For more information contact your local
AHS office, or call the AHS
Help Line at 1-866-332-2322 (Alberta only).
The centres are staffed by advisors who meet with casino
customers and/or interested family and friends, to discuss, educate
and provide information regarding responsible and problem gambling.
GameSense advisors understand the differences between responsible
and problem gambling and can help gamblers identify and establish
responsible gambling behaviours.
can provide information about the AGLC’s Self-Exclusion Program and assist with enrollment.
In addition to providing assistance in the form of support and
referrals to customers that may have a gambling problem, GameSense
advisors educate casino staff about the signs of problem
While available for consultation and discussion in the GameSense Info Centres during the posted staffed hours, advisors can also
be contacted by phone or email. Contact
information is posted at the GameSense Info Centres.
GameSense Info Centres are equipped with a variety of public education materials,
including the Player Awareness Terminal (PAT) and brochures that
provide gamblers with information about the House
Advantage and the Self-Exclusion Program.
For more information about GameSense Info Centres and the services they provide, visit a centre or contact the AGLC.
Player Awareness Terminals (PATs)
Gambling Awareness Week (RGAW) 2007
as part of the AGLC’s
responsible gambling program, the Player Awareness Terminals
(PATs) were installed in RGICs, with RGAW 2008
(October 20 – 26) marking completion of their installation
in all RGICs.
The PATs have proven to be a popular and helpful responsible
gambling awareness tool, with their interactive screens offering
a self-test, myths and tips on how to develop safe and responsible
personal gambling guidelines and behaviours.