The AGLC is committed to responsible
On its own, and in conjunction
with industry partners, the AGLC has developed the following
programs and initiatives to help licensees
and the public meet the social responsibility requirements
set out in legislation, regulation and policy:
Smart Training Programs
The AGLC Smart Training Programs are a best-in-class series of competency-based courses that educate and inform staff and management in the gaming and liquor industries.
Proven effective by third-party studies, the AGLC
Smart Training programs are designed to help servers
and licensees fulfill their social responsibilities
and duty of care obligations, raise awareness of
problem gambling and alcohol behaviours, and to reduce
the risk of liability.
AGLC is a national leader in education and training
for responsible gambling and the responsible service,
sale and consumption of alcohol.
more about the AGLC’s Smart Training Programs.
- GameSense Info Centres in casinos
- GamTalk - Online Support Forum has been launched as Canada's first moderated, national support forum for gamblers to discuss concerns, ask questions and get advice online. Counsellors monitor the site 24/7 and if a crisis or any other situation occurs, the counsellors are there to support the users.
The Canadian Partnership for Responsible Gambling, of which AGLC is a member, is supporting GamTalk through a one-year sponsorship agreement.
Us In responsible gambling awareness training
for casino and REC staff;
Facts online training for employees in licensed
establishments with VLTs;
Good Call industry awareness training for
Gambling Awareness Week (RGAW); and the
- Self-Exclusion Program.
Problem and Responsible Gambling Strategy
The purpose of the 2010-14 Problem
and Responsible Gambling Strategy is to continually
review emerging trends and issues in the areas of problem
and responsible gambling to ensure a mutual understanding
and commitment to related priorities and actions.