About the Self-Exclusion Program
The AGLC, working in conjunction with Alberta
Health Services and the gambling industry, has developed
a number of programs to educate gamblers about responsible
gambling and to assist problem gamblers.
In Alberta, if someone feels that he/she is having trouble controlling
his/her gambling, enrolling in the casino and racing entertainment
centre (REC) self-exclusion program is one option. This program
enables the participant to voluntarily ban him/herself from all
Alberta casinos and RECs for a specified period of time selected
by the participant (ranging from six months to five years). It
is possible to re-enroll in the program upon agreement expiry.
Because the purpose of the program is to help participants stay
out of casinos and RECs and avoid the gambling opportunities
these venues represent, any detected attempts by participants
to enter a casino or REC will result in removal from the property
and if the violations persist, fines and/or dismissal from the
program will result.
Joining the Program
Self-Exclusion Agreement forms are available at all Alberta casinos, RECs and AGLC offices. Advisors at GameSense Info Centres, located in 26 casinos and two RECs, are very knowledgeable about the self-exclusion program and can answer questions and provide assistance with completion of the Application form. A sample Self-Exclusion Agreement form is provided here for your reference.
If you would like to self-exclude from Alberta casinos and RECs but do not wish to enter those facilities to do so, you can sign up through one of our partner organizations list below:
Problem Gambling Resources Network
3312 Parsons Road
Regular office hours are: Monday to Friday 10:00 am – 4:00 pm (after 4:00 pm sign-ups are available, just call the cell phone number provided to arrange)
Our House Addiction Recovery
22210 Stony Plain Road
Hours – Sunday to Thursday 8:30 am – 12:00 am (midnight)
For more information on this program, please read the brochure
or contact the Voluntary Self-Exclusion office in the St. Albert
AGLC office at 780-447-7582 or 1-877-436-6336 during business
hours, 8:15 a.m. to 4:00 p.m. Monday to Friday excluding holidays.