News
Due to the high
number of people taking their ProServe training
in December 2009 to meet the mandatory deadline, processing of
certificates has been backlogged. However, there are options
available for you to obtain temporary proof that you’ve
taken the ProServe training program.
To learn more, go to proserve.aglc.ca or
visit our FAQ.
AGLC has released
the 2008-09
AGLC Annual Report and the annual Charitable
Gaming in Alberta (2008-09 in Review). Both are now available
in our Publications section.
Amendments to the Gaming
and Liquor Act became law this week. One key change allows
licensees to share limited personal information with each other
about problem patrons to help prevent violence in and around
licensed premises. The Office of the Information and Privacy
Commissioner has developed guidelines to
assist bar operators in understanding their duties and obligations
when collecting, using, disclosing and handling the personal
information of patrons.
Since its inception
in 2007, this annual event focuses on educating gambling patrons
in the province’s casinos, racing entertainment centres,
VLT retail outlets and bingo halls about how to be responsible
gamblers.
Upcoming MLA committee
meetings for Fort McMurray and Grande Prairie have been rescheduled.
The new meeting dates of November 5 (Ft. McMurray) and November
6 (Grande Prairie) will provide opportunity for MLAs to listen
to the input of eligible charitable groups from across Alberta.
Edmonton...An
MLA committee will examine aspects of the province’s charitable
gaming model and make recommendations on how to improve wait
times and the pooling of proceeds from licensed casino events
to eligible charitable groups. The committee will also review
the number of volunteers a group needs to provide to conduct
and manage charitable casino events.
Gaming Payouts - Camrose Area
Storm
- August 1, 2009
The Alberta Gaming
Liquor Commission (AGLC) is aware there may be questions from
the public regarding Casino, VLT or 50/50 draws the Camrose
area following the severe weather event of August 1, 2009.
Due to sudden dispersal of crowds and power failures/possible
equipment issues, there may be instances where some tickets
were not paid out during the severe weather.
Please direct
your questions to AGLC’s Gaming Irregularities Line at
1-800-742-7818. Callers should be prepared to provide the following
information:
- Name and Address
- Telephone Number
- The Location where the problem occurred
- Nature of the problem
A complete listing of all news releases
is published on the Government
of Alberta’s news page.
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