Important information about fake driver’s licences - Jan 17, 2017
Over the last several months, AGLC inspectors have uncovered a number of false Manitoba and Saskatchewan driver’s licences used in licensed premises in Calgary. Licensees should look for the following security features:
- a prominent photograph in the lower left hand corner
- raised lettering when feeling the card
- evidence of holograms
For more information about fake driver’s licences, please contact the AGLC at 1-800-272-8806 or firstname.lastname@example.org
AGLC Holiday Closure - Dec 23, 2016
On behalf of the Alberta Gaming and Liquor Commission, we wish you happy holidays and a festive New Year. All AGLC offices will be closed from December 24, 2016 – January 2, 2017, including the prize payout offices. Should you have an inquiry during this time period, please email email@example.com and someone will respond in the new year. If you have a gaming or liquor related question/concern you can find our hotline numbers listed here. Hotlines will remain open for modified hours during the holidays, with the exception of a closure on December 25.
The AGLC 2015-16 Annual Report highlights the significant contributions gaming and liquor activities are making to Alberta’s revenue and the success of many community initiatives across the province.
Highlights from this year’s annual report include an overview of Alberta’s charitable gaming activities, which earned $352 million in revenue. As noted in the report, more than $1.5 billion from provincial gaming was placed in the Alberta Lottery Fund. From the liquor side of business, more than $855 million went to the General Revenue Fund from liquor and licensing operations.
New this year, the charitable gaming in review, which was previously a separate publication, is now included in the Annual Report.
This holiday season, Alberta’s youth are putting their pencils to paper to draw the line on drinking and driving. Contest winner’s design to be on 1 million liquor bags.
Seventy-nine Edmonton bars, clubs, pubs and restaurants received Best Bar None accreditation for their commitment to high service and safety standards. Venues that demonstrated outstanding commitment to make their nightspot a safer environment were recognized at the 7th annual Best Bar None Edmonton Accreditation & Awards Night on November 22 at the Santa Maria Goretti Centre.
This year’s winners include:
- Bar/Lounge: OTR Kitchen + Drink
- Hotel Bar: The Lion’s Head Pub – Radisson Edmonton South
- Restaurant and Bar-Independent: Teddy’s Palace
- Restaurant and Bar – Chain: Boston Pizza Lounge (Mill Woods)
- Small Pub: Kelly’s Pub
- Pub: Hudson Canada’s Pub (Whyte Avenue)
- Large Pub: O’Byrne’s Irish Pub
- Club: The Ranch Roadhouse
- Campus: The Nest Taphouse Grill (NAIT)
- Casino: The Casino at Northlands Park Racetrack and Casino
Best Bar None is a partnership between the Alberta Gaming and Liquor Commission, the City of Edmonton and Edmonton Police Service with support from the Alberta Safer Bars Council. For a full list of accredited venues for Best Bar None Edmonton, visit bestbarnone.ab.ca.
Effective October 31, the AGLC is discontinuing the practice of issuing plastic SMART Training Certification cards. Liquor and gaming workers can download and print their certification card from their SMART account, or save the image on their mobile device. Workers who currently have plastic SMART Training cards can continue to use the card until it expires. If a worker requires a replacement card, they can download their card through their SMART account. Individuals who do not have the ability to print a card or save the image to a mobile device can contact the AGLC’s SMART Training Office at firstname.lastname@example.org or 780-447-8600 (Toll Free at 1-800-272-8876) to receive a printed paper card via Canada Post.
Product Recall of DrinkSense liquor bags
- Oct 7, 2016
The AGLC is advising all liquor retailers to refrain from using the DrinkSense “Enjoy Responsibly” liquor bags effective immediately due to an issue with the strength of the glue at the bottom of some of bags. To ensure no loss of product or personal injury we recommend that all liquor stores discontinue use and discard of the bags.
Questions? Please contact AGLC Corporate Responsibility and Reputation at 780-447-8600. Thank you for your attention to this matter.
Lottery scam warning
- Oct 6, 2016
If you receive a phone call from someone telling you you’ve won a prize and must transfer money in order to claim it — it is a scam.
The most recent version of this is someone identifying themselves as a lottery representative, claiming you have won a prize and in order for it to be shipped to you, you must first transfer a certain amount of money through Western Union.
At no time will a representative from the AGLC, or any other legitimate lottery request payment for delivery of a prize won.
If you receive such a call, please hang up, record the number calling, and then advise your local police department and the Canadian Anti-Fraud Centre at 1-888-495-8501 or online at www.antifraudcentre.ca.
Join us on September 24th for the Community Connections event, and meet the charitable organizations that make a difference in St. Albert and area.
Do you ever wonder what happens to your body when you drink alcohol? Is it safe to drink at any stage of pregnancy? How much is “one drink” when you consume either beer, wine or spirits? How can I talk to kids about alcohol?
The Alberta Gaming and Liquor Commission (AGLC) is launching DrinkSense, a responsible drinking campaign that will provide Albertans with information and resources to answer these questions.
Effective August 8, the AGLC is pleased to announce that current restrictions on hours of service, consumption and entertainment on patios has been eliminated.
Liquor service on patios will now be the same as licensed premise hours. Patios will no longer be required to end by midnight followed by a one-hour consumption period. The AGLC will no longer mandate restrictions with regard to recorded music, DJ booths, and live entertainment.
For more information refer to... Patio Hours
Small brewers in Alberta will be able to invest and grow their business, thanks to a new grant that will support local entrepreneurship and economic diversification.
Beginning August 5, Alberta-based brewers who produce and sell no more than 300,000 hectolitres in Alberta annually will be eligible to participate in the Alberta Small Brewers Development Program.
In ongoing efforts to promote local jobs, economic development and trade consistency, the Government of Alberta is updating the markup for beer products sold throughout the province. The President of Treasury Board and Minister of Finance, Joe Ceci, has directed the Alberta Gaming and Liquor Commission board to set the beer markup to $1.25/L, regardless of the size of the company or location of production. The markup takes effect August 5. The change applies to beer only. For more information please refer to Liquor Markup
Sixty-two venues that follow top service standards were accredited with Best Bar None in 2016. From this group, nine venues also won awards for continuing to raise the bar on customer service and patron safety.
“The AGLC is proud of the Best Bar None participating venues. These establishments continue to raise the bar on service standards and redefine what being the ‘best’ in the hospitality industry means with respect to customer service and safety. Calgarians should take note - these are the places to visit for a fun, enjoyable night out.”
- Shane Loxterkamp, Vice President, Compliance and Social Responsibility.
The AGLC has eliminated the 8 p.m. limit on ‘happy hours’, allowing liquor establishments to offer reduced drink prices at any time during operating hours, provided the prices follow minimum drink pricing guidelines.
“The AGLC strives to make sure our policies support progressive business environments, are in the public interest, and, ultimately, help us deliver on our promise to provide choices Albertans can trust. We recognized the 8 p.m. limit on ‘happy hours’ was not meeting these objectives and, as a result, the limit was eliminated. The new policy responds to industry’s needs and is better aligned with our social responsibility mandate.”
- Bill Robinson, President and Chief Executive Officer
Liquor licensees, please refer to the policy bulletin for details of this policy amendment.
Blanket approval for early liquor service during the Calgary Stampede - June 2, 2016
Businesses on the parade route can contact the AGLC to request early liquor service hours of 7 a.m. for the Parade Day, July 8. Anyone holding a special event with the intention of serving alcohol must apply for a liquor licence. Hours for special events are determined on a case-by-case basis...more
Scratch ticket vending machine trial expands to grocery stores - May 27, 2016
Albertans over 18 can now try self-service technology at four Real Canadian Superstore® locations
The Alberta Gaming and Liquor Commission (AGLC) and Western Canada Lottery Corporation (WCLC) want to find out whether Albertans 18 and over are interested in using self-service machines as an additional, convenient way to purchase scratch tickets...more